Sara Cordeiro Feijão

UX project leader @ EPO Design System

European Patent Office (UX service contractor)

since March 2022

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Part of EPO Design System team, responsible for providing UX expertise, promote a consistent user experience across all design system products, and promote the adoption of the EPO design system.

 

Main activities and responsibilities include:

• Support the product owner in design system backlog management for UX: it includes identifying new needs, reviewing existing backlog items, and corresponding priorities

• Support sprint planning and tasks assignment

• Support and contribution in communications with stakeholders (Customer Relationship Manager)

• Guidance and support to design system UX designers

• Support the defining the UX roadmap for the design system

• Support and co-ordinating activities that assure the evolution and usage of the EPO design system

• Design and draft documentation for the design system UI kit and website

• Provide support, guidance, and review work from design system UX designers, and from ongoing projects/products and activities

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UX project leader and Senior UX Designer

European Patent Office (EPO) - Freelancer

May 2013 - Mar 2022

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Part of EPO UX Design team responsible for improving the current tools and envisioning the future tools used every day by EPO users (several roles: Patent Examiners, Patent Administration, Applicants,...)



My responsibilities include research, interaction design, prototype and usability testing.

 

 

Lead UX/Product Designer

OutSystems

Sep 2011 - May 2013



Work closely with cross-functional teams such as R&D, Product Management, Marketing, Service Consultants, and Senior Management to identify areas where we can improve the user experience of OutSystems products and services.



My responsibilities include research, design, prototype and testing new user experiences that the product will use, applications built with the product, or web properties. And also support technical teams in visual and interface design requirements.



 

UX Designer

Novabase

Sep 2006 - Sep 2011



Developing the user experience for rich media interfaces, institutional and transactional websites, collaborative portals, mobile portals, mobile and desktop applications and dashboards.

 

Responsibilities included managing and developing design projects, user research, interaction design, producing specification documentation, estimation of timescales, and presenting creative work to clients.

 



Web and Graphic Designer (Freelancer)

Jul 2005 - Sep 2006

 

Graphic and Web Design for several clients.

Projects including developing design concepts, communication and relationship management with clients, project plan and budgets, support business decisions.

 

 

Designer and Junior Account Executive

Caixa Alta

Jan 2005 - Jul 2005
 

Design and account management for Web design and Corporate TV projects.

Responsibilities include developing design concepts, receiving client information and requirements, making and delivering briefings for the creative team, estimating timescales for projects, and presenting creative work to the client.



 

Communication Design Degree

Faculty of Fine Arts of the University of Lisbon

Sep 1999 -Sep 2006


Focus on Interaction Design, Visual Design, Graphic Design, New Media Design, Ergonomics, Aesthetics, Art History, Geometry, Anthropology, Sociology.





Graphic Design Arts & Technologies Diploma

Arts Teaching Specialized School António Arroio, Lisbon Sep 1996-Sep 1999

 

High School diploma in Graphic Design practice, theory and technologies.

Focus on Graphic Design, Printing techniques, Typography, Photography, Art History, Drawing, and Geometry.

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Facilitation Fundamentals

AJ&Smart

May 2023

 

Design Systems and Pattern Libraries

Nielsen Norman Group - Janice Rohn

Jun 2021

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Certificate in User Experience - 'UX Management'

Nielsen Norman Group

Jun 2021 - Credential ID 1044499

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Courses:​

• Leading Highly Effective UX Teams

• Managing User Experience Strategy

• UX Roadmaps

• DesignOps: Scaling UX Design and User Research

• Facilitating UX Workshops

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